The low tire warning light and alarm came on while in Warwick, and I checked all tires that looked okay. I returned back home and went tp Masse GMC in Woonsocket. I spoke to Lewis with my problem. After he had a Technician or mechanic look at it, He notified me that it was a large nail had punctured the left rear wall near the tire treads and couldn't be fixed with a plug. A new tire had to be mounted. I was given a ride home while a new tire had to be gotten and mounted. I was notified about an hour later that the truck was ready. I can't complain about the service, but the bill set me back over 170.00 dollars. They refused to take Monopoly money, or to flip a coin. Thanks to all that helped Read More >>

I brought my 2011 Buick Lacrosse in for an oil change. Always great, professional service. Read More >>

Outstanding job Read More >>

* What vehicle did you bring in for service? 2012 GMC Sierra * What kind of service? (Examples: Warranty, Non-warranty, Factory Scheduled Maintenance)Maintenance * Are you happy with your service? Always, reason I keep coming back to Paul Masse (Emile and his team) * Was the staff helpful? Always Read More >>

With the convenience of the dealership's WIFI, I was able to log into my office network and work productively while my car was being serviced. I enjoyed the complimentary water and snacks. Working on my laptop from one of the hightop tables was very comfortable. I manage a team of 70+ people, and no one even knew I took time out on Friday morning to have my car serviced. I really appreciate the ability to work virtually at Paul Masse Buick GMC while waiting for my car to be serviced. Read More >>

2011 Lacrosse Read More >>

My Buick enclave was in for a recall concerning the water pump. I also had a few other questions which were answered and my car was washed.All this was done in a professional and efficient manner. Sincerely Frank Algieri Read More >>

I always have a pleasant experience when I bring my car in for service at Paul Masse's. It is always a great experience dealing with Luis DeSousa. He has excellent customer service skills! Read More >>

2010 GMC Sierra crew cab, 5.3 cyl Warranty work was done, as was routine maintenance. The service staff was extremely helpful Read More >>

Problems over the past month with my breaks and transmission, and the service was great. Luis deserves a special mention because he is the face of the Paul Masse service experience and he is the best. Read More >>